Event Name : CUSTOMER EXPERIENCE IN FINANCIAL SERVICES 2023
Location : Leonardo Royal Hotel London City, UK
Date : 27th – 28th June 2023
Key Speakers:
Ranila Ravi-Burslem, Distribution Director, Lloyds Banking Group
Gleb Ivanov, Director, Barclays Wealth Management
Edmund Towers, Head of Regtech & Advanced Analytics, Financial Conduct Authority
Conrad Ford, Chief Product & Strategy Officer, Allica Bank
Tracey Davidson, Deputy CEO, Handelsbanken
Robert Garlick, Managing Director, Citi
Will McCurrach, Global Head of Digital Platform & Experience, HSBC
Ian Goulding, Head of Insight Operations, NatWest Group
Matthew Cottam, Head of Channel and Business Support, TSB
Jason Maude, Chief Technology Advocate, Starling Bank
Vivek Jain, Head of Audit – Insurance, Pensions and Investments, Lloyds Banking Group
Natalie Fuller, Head of Customer Experience and Communication, Cashplus Bank
Kanika Bhatia, Head of Digital Content and Strategy, ANZ Bank Melbourne Australia
Kirstie Ross, Sustainability Lead, TSB
Thomas Simpson, Managing Director, Yorkshire Building Society
Janthana Kaenprakhamro, CEO, Tapoly
Thomas Girling, Head of Regulated Advice, Skipton Building Society
Emma Lane, Head of Client, Allica Bank
Event Highlights :
Our COO, Tooba Ahmed, wowed the crowd at CXFS with her speech on revolutionizing team collaboration through monday. Focusing on financial services, she showcased the use case of fund approval, highlighting how monday streamlines workflows, boosts productivity and optimizes decision-making.
A remarkable presentation that showcased Tooba's expertise and the power of monday and our commitment to exceptional service.
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