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Scale Account Manager

London, UK

Full Time

About The Role


  • Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.


  • Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.


  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)


  • Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI.


  • Consult with customers on their internal processes and challenge leaders to drive change across their organisation.


  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.


  • Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Your Experience & Skills


  • A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts.


  • Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting.


  • Strong customer-facing and presentation skills with the ability to establish credibility with executives.


  • Superb written and verbal communication skills.


  • Positive attitude, empathetic, and energetic.


  • BA or BS degree.


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