About The Role
Lead client presentations and demonstrations, showcasing the value of our solutions.
Perform implementation planning and setup activities for projects.
Work with customers to implement Asana and build their most time-sensitive workflows.
Knowledge of departmental processes and PMO use case to build solutions.
Ensure the solution meets specifications and functions per customer specific operational workflow.
Delivering product training to client-specific requirements, development, and deployment.
Ensure a smooth transition to the new system.
Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
Act as a project manager to ensure timelines are met.
Serve as the main point of contact throughout onboarding and also liaison between clients and the rest of the Aulysius and monday.com team.
Conduct pre-sales meetings with prospective clients to understand their business needs and demonstrate our solutions.
Your Experience & Skills
1-2 years’ experience as SaaS implementation consultant within tech.
Experience leading workshops for gathering client requirements and converting them to a technical specification.
Ability to communicate effectively and build rapport with team members and clients.
Programming knowledge: JavaScript, HTML, CSS, and REST API, GraphQL is an advantage.
English, Cantonese and/or Mandarin.
Strong customer-facing and presentation skills with the ability to establish trust and credibility.
Ability to work in a fast-paced environment.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.